UPDATE – Name Change in Travel Insurance Plan

Travel Insurance offered through the NSTU Group Insurance Plan has changed its name from MEDOC® to NSED Travel Insurance.

Travel has been challenging during the past few months due to borders closing, flight cancellations, and the uncertainty of when we will be able to get back to how it was before COVID-19.

The NSTU Group Insurance Trustees have decided to rebrand the name of their travel insurance from MEDOC® to NSED Travel Insurance effective September 1, 2020. To help you understand why, please review these Frequently Asked Questions. All of your coverages, contact numbers, and benefits cards remain active and the same.

NSED Travel Insurance

The NSED Travel Insurance Plan offers complete coverage for your travel needs in one convenient package, with options to suit your budget. The Provincial Health Plan provides limited basic coverage for travel outside of your province of Residence. If you have a medical emergency while travelling outside Canada, costs can easily escalate and will not all be covered by the government plan.

You and/or your family must be insured under the Provincial Health Insurance Plan in your Province of Residence to be eligible to join the plan. You can also cover your spouse and your eligible dependent children under the family option.

Out of Province/Canada Emergency Medical Insurance Plan

Cost Sharing

Member pays 100% – Annual Plan – renews automatically each September 1^st.
As per the policy wording there are no refunds available under the base plan.

Coverage

Base Plan allows unlimited travel up to a maximum of 35 calendar days per trip during the policy year. Supplementary Plan provides coverage for trips in excess of 35 calendar days on a per trip basis up to 210 days and includes the Base Plan coverage.

Pre-existing medical conditions clause
CanAssistance including a 24-hour emergency help line

Click here for the full policy wording of NSED Travel Out of Province/Canada Emergency Medical Insurance Plan.

Need to Make a Claim?

In the event of a medical emergency while travelling outside your province of residence, you or your representative must call Medavie Blue Cross’ appointed travel assistance provider as soon as possible at one of the following numbers:

From Canada or the United States – 1-800-563-4444
From anywhere else – 1-506-854-2222 (collect) – If calling collect is not possible, Medavie Blue Cross will reimburse the cost of the call

Trip Cancellation/Interruption

Cost Sharing

Member pays 100% – Annual Plan – renews automatically each September 1^st

Coverage

Available to all members who are enrolled in the NSED Travel Out of Province/Canada Emergency Medical Insurance Plan

Trip Cancellation – up to $5,000 per insured person per annual coverage period
Trip Interruption – up to a maximum of $5,000 per inured person for each covered trip

Up to a maximum $1,000 for baggage and personal effects during a covered trip
Pre-existing medical conditions clause
Worldwide Travel Assistance including a 24-hour emergency help line

Click here for the full policy wording of NSED Travel Insurance Trip Cancellation/Interruption Plan.

Need to Make a Claim?

Prior to the departure date, upon the occurrence of an event listed amongst the eligible risks, you must contact the travel agent or carrier, as the case may be, within 48 hours of the event in order to cancel the trip. Medavie Blue Cross must also be notified within the same time limit.

The Medavie Blue Cross toll free customer information line is 1-800-667-4511 (ask for Travel Claims)

If the trip has already commenced, you must contact Medavie Blue Cross’ appointed travel assistance provider as soon as possible at one of the following numbers:

IMPORTANT – Did you Know?

Did you know that the insured days of your trip starts when you leave your residing province and not when you leave the country? For example, you have a 35 day base plan and have a trip booked in Florida for 34 days. Prior to heading to Florida you decide to travel to a different province to visit Family or Friends for 7 days. This means your total trip is now 41 days (days outside of your province) and you will not be covered for the last 6 days of your trip in Florida. You can purchase Supplemental Plans that can range from 40 to 210 days to cover you in instances like the above to cater to you trip length.

Underwriters

Underwritten by Medavie Blue Cross

Contact

If you have any questions regarding the above, please call the Administrator, Johnson Inc., at 453-9543 or 1-800-453-9543 (toll-free).

email: insurance@nstu.ca or nstu@johnson.ca