Resilience® (Employee and Family Assistance Program)

Resilience® is an Employee and Family Assistance Program for active NSTU members who have a permanent, probationary or term contract. Through Resilience® you can reach a team of experienced counsellors from Homewood Health who will listen to the issue, offer sound advice and help you create an action plan to address issues.


Counselling Services

  • Stress
  • Marital/family/separation/divorce/custody issues
  • Alcohol and drug abuse
  • Personal adjustment problems
  • Psychological disorders
  • Anger management
  • Retirement planning
  • Aging parents/eldercare concerns
  • Sexual harassment
  • Gambling addiction
  • Conflict resolution
  • Bereavement
  • Weight, smoking and general health issues

The counselling is designed to: Provide support and understanding, help build coping skills, and teach ways to effectively manage issues and problems.

Plan Smart and Career Smart Services

Designed to allow you to take a proactive approach to every challenge and life transition and getting the information and support you need.

  • Childcare and Parenting Caregiver Support Services
  • Elder & Family Care Services
  • Legal Advisory Services
  • Financial Advisory Services
  • Nutritional Support
  • Career Counselling Services
  • Retirement Planning Service
  • Smoking Cessation Services
  • Shift Worker Support
  • Online Courses
  • 12 Weeks to Wellness

Depression Care Services

Provides assistance for individuals suffering from certain types of depression.


  • Health eLinks
  • Health Risk Assessment
  • Comprehensive Library of Medical Information
  • Self-Care Starter Kit – This kit describes why self-care matters, why it’s important to take time to look after yourself, and how you can build a self-care plan to improve your quality of life. The Self-Care Starter Kit helps design a plan specifically for you by taking you through the following 4 steps:
    1. Evaluating Your Coping Skills
    2. Identifying Your Self-Care Needs
    3. Barriers And Areas for Improvement
    4. Creating Your Self-Care Plan


There are a number of E-Courses online as well at

Courses are broken into three categories:

  • Courses for Employees or Family Members – Health and Well Being
  • Courses for Employees – Career and Workplace Issues
  • Courses for Key Persons and Supervisors

Wellness Sessions

Outlined in the link below is a listing and brief description of the Wellness Sessions that are available through the NSTU Employee and Family Assistance program provider, Homewood Human Solutions™.

Please note:  Wellness Sessions must be requested at least six to eight weeks in advance.  These sessions should be scheduled between 8:00 a.m. to 6:00 p.m. Monday through Friday.  Any sessions scheduled outside these times will have a cost associated with them.  Sessions require a minimum of 10 participants and should not exceed 35 participants.  Additional costs will apply should you have a larger group.

Click here for more information and to request a Resilience® Wellness Session


Toll-Free Number – 24 hours, seven days a week – English: 1-877-955-NSTU (6788) or in French: 1-514-875-0720.

Counselling can be provided in a way that is most convenient and comfortable: in-person, by phone, or through a secure online service.

Access to all online features is available by visiting – Enter Plan Contract # (for the contract code see page 61 of your Member Diary).

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